Terms and Conditions

Weddings and Events

Quote- A quote for your wedding flowers will be sent to you soon after the initial consultation. A quote is a guide price, as you may make changes closer to the wedding day in terms of type of arrangement and quantity. FlowerBeast will order your flowers around 14 days before the event; after this we will try to accommodate your needs, but it may cost an additional fee. No wedding or event is booked until the deposit has been paid. Quotes are valid for 30 days.

Deposit and payment- FlowerBeast charges £100 deposit to secure us for the day. If, for any reason you decide to cancel your wedding, this deposit is non-refundable. If you decide to postpone your wedding, we will hold your deposit until your wedding goes ahead. The £100 deposit will be subtracted from your final wedding invoice. Payment is an acknowledgement of terms and conditions. Around one month before the event, you will receive a final invoice- this can be paid by cash, bank transfer or internet banking.

Payment in full is required 28 days before the event.

Cancellations- in the event of cancellation, the deposit will not be refunded. Complete cancellation of the event must be given in writing.

Availability of flowers- FlowerBeast will try our best to guarantee specific stem types. However, flowers are living products, so there are occasions when some particular varieties may be unavailable. Whilst every effort is made to source product accordingly, sometimes after stringent quality checks, FlowerBeast reserve the right to use a similar flower in place of previous flower chosen. FlowerBeast will work with your ideas and inspiration, but please note fresh flowers will never produce identical flowers or designs to the photos that you send n- they are used as inspiration.

Delivery- Any queries must be raised within 30 minutes of delivery by telephoning 07557104840

Prop Hire- glassware and display stands remain the property of FlowerBeast unless quote states otherwise. Charges will be made for any props that are returned cracked, chipped, broken or missing. This will be charged at the current purchase price, and it is the responsibility of the hirer to reclaim any of these costs from the venue if the venue was at fault.

Photographs- FlowerBeast reserves the right to take photographs of the flowers and the setting PRIOR to the event which may be used for promotional purposes.

Responsibility- FlowerBeast accepts no liability for injury, loss or damage to the hirer or any third party of any equipment hired for use at the event.

Weekly Deliveries

Quotes- will be valid for 14 days, and the price for weekly flower arrangements will be reviewed annually. This may result in a price rise to take into consideration factors outside our control, such as inflation rates and delivery costs.

Payment- terms are according to the invoice. The flowers shall remain property of FlowerBeast until payment has been received. Vases and containers are supplied on a loan basis only (unless quoted otherwise) and at no stage owned by the client. Any damage caused to vases and containers must be paid for by the client at current market selling price.

Cancellation-The contract for the service can be terminated at any stage following a minimum cancellation of fourteen days. Termination must be provided in writing.

Delivery- dates of delivery may be subject to change, provided clear notification is given. Order is deemed received once delivery arrives at the agreed location. The contract for the delivery services will be on an ongoing basis.

The client has the right to examine the flowers on arrival and must provide verbal notification of any dissatisfaction in regard to condition, quality, defects or grade of the production. FlowerBeast have the option to replace or refund the invoice price of such undelivered or defective items.

Photographs- Arrangement delivered may be photographed for use by FlowerBeast, unless specifically stated otherwise by the client.

English law shall apply in all relations to FlowerBeast.